At JET77, your privacy is not merely a legal obligation â it is a responsibility we take seriously. This document explains in detail how we collect, use, store, and protect your personal information as a member of our platform.
We invest in the latest security infrastructure to keep your personal data protected at all times, wherever you play.
All data transmitted between your device and the jet77 servers is protected by industry-standard 256-bit SSL encryption. No third party can intercept or read your sensitive information.
Your personal information is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring. Internal access is also restricted to authorised personnel only.
Jet77 supports two-factor authentication (2FA) for all member accounts. This additional security layer ensures only you can access your account, even if your password is compromised.
Jet77 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you â not a business commodity of ours.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you have full rights to access, correct, and delete your personal data at any time.
You have full control over the marketing communications you receive from JET77. You may unsubscribe at any time via your account settings with no penalty.
JET77 ("Platform", "We") is committed to protecting the privacy of every individual who interacts with our platform. This Privacy Policy explains in detail how we collect, process, use, store, and protect your personal information as a user or registered member of JET77.
This policy applies to all users accessing the JET77 website at jet77.run, the JET77 mobile app, and all services provided by our platform. This includes all interactions such as account registration, making deposits, participating in games, claiming bonuses, contacting customer support, and any other activity involving the JET77 platform.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. As a platform that respects user privacy rights, we ensure every aspect of our data processing is transparent, lawful, and fair.
Your continued use of the jet77 platform following any updates to this Privacy Policy is considered your acceptance of the changes made. We encourage you to review this page periodically to stay informed about how we handle your personal information.
JET77 only collects information necessary to provide you with a safe, seamless, and quality service. The following are the categories of information we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | Identity verification (KYC) |
| Contact Information | Phone number, email address | Communications & Notifications |
| Financial Data | Bank account number, bank name | Deposit & withdrawal processing |
| Technical Data | IP address, browser type, device | Security & Analytics |
| Behavioural Data | Game history, betting habits | Responsible gaming |
In addition to data you provide directly, we also collect information automatically when you use the jet77 platform. This includes activity logs, app usage data, and device information used to access our platform.
Every piece of information we collect is used for specific and legitimate purposes. jet77 does not use your data for purposes not stated in this Privacy Policy without obtaining your consent first.
The primary purposes for which your personal data is used are as follows:
Jet77 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, in the normal course of business operations, there are certain situations where we need to share your data with trusted parties.
Third parties that may receive limited access to your data include:
All third parties we engage are bound by strict confidentiality and data protection agreements. They are only permitted to process your information for specified purposes and may not use it for any other purpose.
JET77 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic, and deliver relevant content to you. The following are the types of cookies we use:
You can manage cookie settings through your web browser at any time. However, disabling essential cookies may affect the overall functionality of the JET77 platform. For more information on managing cookies, please refer to your browser's documentation.
The security of your personal data is jet77's highest priority. We continuously invest in the latest security infrastructure to ensure your information is always protected from unauthorised access, misuse, disclosure, alteration, or destruction.
The security measures we practise include:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
Jet77 respects and upholds the privacy rights of every member. The following are rights you may exercise at any time.
You have the right to request a copy of all personal information we hold about you at any time. Requests will be processed within 21 business days.
If your information is inaccurate or incomplete, you have the right to request a correction. We will update the record within a reasonable timeframe.
You may request the deletion of your personal data, subject to record-keeping requirements mandated by Malaysian law.
You may object to the processing of your personal data for direct marketing purposes. Unsubscribe requests will be actioned immediately.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service provider.
In certain circumstances, you may request JET77 to restrict the processing of your personal data while a dispute or investigation is being resolved.
JET77 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws in Malaysia.
Our data retention period guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised using industry-recognised methods to ensure it cannot be recovered or accessed by any party.
The jet77 platform is strictly for users who are of age 18 years and above. We do not intentionally collect or process personal information from individuals under the age of 18.
If we determine that a person under the age of 18 has registered an account by providing false information about their age, we will immediately:
We encourage parents and guardians to monitor their children's online activities and use available parental control tools to prevent access to gambling websites. If you become aware that a child has accessed our platform, please contact us immediately.
JET77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or improvements to the way we protect your data.
You will be notified of any significant changes to this Privacy Policy through:
The "Updated" date shown at the top of this page indicates when the latest changes took effect. We encourage you to review this Privacy Policy periodically. Your continued use of the jet77 platform after notice has been given is considered your acceptance of the updated terms.
If you have any questions, concerns, or wish to exercise any of your rights regarding personal data, jet77's Data Protection Officer (DPO) team is ready to assist you.
You may reach us through the following methods:
We are committed to responding to all privacy-related inquiries within 7 business days. For more complex complaints requiring thorough investigation, we will keep you updated on progress within 14 business days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body under the provisions of PDPA 2010.
Your privacy is protected, your data is secure. Register now and enjoy the best betting experience in Malaysia with jet77.